Shipping Policy
At SUNGGU, we work to get your pet essentials to you as quickly and smoothly as possible.
Delivery Across Australia
We offer delivery across Australia.
Delivery times may vary slightly depending on your location, courier conditions, public holidays, or other circumstances outside our control.
Order Processing
Once your order is placed, we begin preparing it for dispatch. You’ll receive any available tracking information once your order has been shipped.
Tracking Your Order
Once your order has been dispatched, you can use the tracking information provided to follow your delivery.
If you have any questions about your order or delivery, contact us through:
Delivery Delays
While we aim to deliver within 8–10 business days, occasional delays can occur due to courier services, weather, public holidays, or other unforeseen circumstances.
If your order appears to be delayed, please contact us with your order number, and we’ll be happy to assist.
SUNGGU Make Your Pet’s Life Easier.
